Virtual Receptionist
Enhance Your Operational Efficiency
Boost your operational effectiveness
The Kendlebell Naas team will act exactly as you would expect any receptionist to operate. Our personal assistants will answer your incoming calls, establish who the call is for and contact the person on their direct dial or mobile number. We announce the call to the person sought and should they wish to take the call we transfer it seamlessly. If our call is unanswered or they are unavailable to speak to that caller, we take the call back, take a message from the caller and send on the details to relevant person or persons, via text and/or email.
Our Virtual Receptionist Service can be used in conjunction with your existing receptionist or receptionists, as overflow, covering illness, holiday cover or in an ad-hoc way.
Our team will answer your calls, handling calls professionally in a customer focused manner.
Our end of day report generates automatically daily and can be sent to your management team (the relevant team members) with a full call log of all messages during the day, we can also send custom reports if required.
Callers will be unaware that you are utilising a Virtual Receptionist Service.
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2 Week No Cost No Obligation Free Trial
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What is a Virtual Receptionist?
A Virtual Receptionist from Kendlebell Naas is a professional call-handling service that acts as the perfect extension of your business. Instead of missing important calls or relying on voicemail, our trained team answers in your company name, manages messages, and transfers calls as needed — just like an in-house receptionist. The difference? We’re flexible, cost-effective, and always available when you need us. Whether you’re a sole trader, a growing SME, or a larger company, Kendlebell Naas ensure your callers are greeted with professionalism, warmth, and efficiency every single time.
Why is Virtual Receptionist more cost effective?
Hiring a full-time receptionist comes with salary, training, holiday cover, and overhead costs. With Kendlebell Naas Virtual Receptionist service, you only pay for the calls we handle — no downtime, no hidden expenses. Our team is always available, ensuring your business never misses an opportunity, while saving you up to 70% compared to employing in-house staff. It’s the smart, flexible, and budget-friendly way to deliver a professional first impression every time.
"Call Answering & Diary Management Client"
“We have been using Kendlebell Naas services for the past couple of years for our Plumbing business. The use of the phone answering service allows our company's time management to run efficiently, while being able to manage customers and jobs in an orderly fashion. Using Kendlebell Naas has freed up a lot of time spent on the phone, where we can now focus on tasks at hand, in turn keeping our customers happy and our company more profitable. Staff and management are on hand when you need them, no question goes unanswered. Highly recommended for any business, particularly those missing calls or struggling with interruptions.” David Freeman, Owner, Freeman Plumbing Services
"Call Answering & Diary Management Client"
“I have been working with Kendlebell Naas for over 10 years. They have been a vital part in helping my business grow and from a single person clinic to a busy 6 person clinic. They are always professional and helpful and contribute to the smooth running of my business.” “Using Kendlebell Naas ensures that my calls are always answered by a real person instead of a voicemail. My customers often comment on how professional the girls that answer the phone are. My diary is updated in real time, so I never miss a call from 8am to 6pm. It is a much more cost-effective solution for my business, and it allows me to get on with my business of seeing clients.” Adrian Copeland Physio Solutions
"Call Answering & Diary Management Client"
“We have been using Kendlebell Naas diary management services for many years now. They are an invaluable and integral part of my business. We find them to be highly efficient and organised, phone answering, diary planning, message taking and replying is all handled very well, thus freeing up time for us to concentrate on our core business. The services they provide are essential for any business who has a volume of P2P interactions, they even send end of day reports so we can track who called and when. We absolutely recommend them as a valuable resource for any business.” Frank Dowling, Founder, Frank Dowling Podiatry – Podiatrist.ie
"Phone line & IVR system client"
“Working with Kendlebell Naas, since 2015, and they have been an absolute pleasure to deal with during all this time. Their professionalism, attention to detail, and genuine commitment to excellence truly set them apart. Kendlebell Naas go above and beyond to ensure that every request from our team is completed in a timely manner and to the highest standard, and their positive energy makes collaboration effortless. I highly recommend Kendlebell Naas to anyone looking for reliability, creativity, and top-notch results.” Tom Mullally, The Recovery Network
"Call Answering & Dairy Management Client"
“We’ve been using Kendlebell Naas’ Call Answering and Diary Management service, we find the service really good. My only regret is that we didn’t start with them years ago. They are extremely flexible and easy to work with. They are that extra staff member you need when you’re busy. That extra hand when your phones are hopping as a small business this is essential to our development and for this, I can’t thank Ross and his crew enough for. We will be using them for a long time to come.” Alec Davis, Managing Director, M N Davis
"Call Answering & Diary Management Client "
90%+ of our calls... “We have been using Kendlebell Naas services for a number of months now and would highly recommend them. Phone calls were becoming very difficult to manage and we were losing business. Now 90%+ of our calls and appointments are being looked after by Kendlebell Naas, allowing us more time to take care of other aspects of the business.” Peter Jones, Founder Step Right Foot Clinic
"Call Answering Client: Holiday Cover"
“I recently had to travel abroad, and as a business owner, switching off is usually impossible—but not this time! Thanks to Ross Hamilton and the fantastic team at Kendlebell Naas, all my calls were professionally answered while I was away, giving me complete peace of mind. The setup was effortless—just a few taps on my phone and the calls were seamlessly diverted. Each evening, I received a clear, detailed email summary of who called, when they called, and what message they left. This level of service allowed me to actually enjoy some proper downtime (a rare luxury!) without worrying about missing anything important. I genuinely can’t recommend this service enough. It’s a game-changer for anyone running a business who wants to protect their time without compromising on professionalism”
