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Home » Blog » Missing calls is Bad Business

Missing calls is Bad Business

21 July 2021

Opportunity

“Nothing is more expensive than a closed mind, and a missed opportunity” H. Jackson Brown. No one sets out in to miss business opportunities. Websites have become big focus areas for businesses over the last 15 years, and rightly so. But, according to AdInsight a whooping 65% of businesses consider phone calls to be their most valuable, highest quality source of leads. 

Some people have had life changing phone calls, calls that changed their business overnight. Are you one of these people? If yes, it probably means you don’t like missing calls. If you are not one of these people, are you sure you’re not? Do you miss a  lot of calls? Perhaps you have already missed “the” call. Missing a call is not small, you may have worked very hard for that call in the first place. Missing calls is bad business, how big was the opportunity you just missed? Through our services in Kendlebell Naas you’ll never miss a call again..

Don't miss opportunities
A lead takes work to generate, a missed call corrodes that work. Missed calls work against you.

Reports

Margot Whitney wrote an article last September “The 10 Types of Business that MUST use Call Tracking”, check it out here. The list included home services (builders), the legal profession, dental and cosmetic surgeries, mortgage/finance people and others. But who in reality shouldn’t be using call tracking? In our message system after/as a call is taken a SMS text, email or both is sent to the relevant person or people. So you have a record of every call you receive. Our Daily reports can be imported directly into various CRM systems.

In Action

Even for simple things, like meetings, your phone won’t buzz intermittently during the meeting, while you are missing calls. Rather than coming out of a meeting to 10 missed calls, instead you have detailed texts and /or emails. Which enables you to work more efficiently, driving your business on. Answering calls is good business vs missing calls is bad business.

Success does not come overnight, it takes time and a bit of luck too. At Kendlebell Naas, we specialise in Telephone Answering, enabling our customers to focus on succeeding.

Our Services & Customisation

Kendlebell Naas’ provide telephone answering services for 30% the cost of a receptionist. Our team of Personal Assistants handle your calls to to your exact specifications and requirements. Our services are totally customisable. When a call comes in we take a detailed message which is then relayed to you by email, text or both. Alternatively, calls can be transferred directly to you or your colleagues, on your Direct Dial or mobile phone number.  

Our services will enable you to work smarter while saving you money, Kendlebell Naas – The Perfect Answer. Additionally see more blogs here, including Voicemail a Dinosaur and Outsourcing for Small Business. 

Kendlebell Naas - The Perfect Call Answer
Kendlebell Naas – The Perfect Call Answer

 

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