Capacity
Many businesses are looking at expanding in the second half of 2026 and in 2027, and with expansion comes an increase in costs. Kendlebell Naas can help with expansion and capacity without adding to payroll (along with savings on recruitment, training, computers and so on). Our telephone answering and virtual receptionist services, enable businesses to work smarter. While also generally improving caller/client experience, and team morale/experience too!
For example in the case of legal firms, many receptionists in practices do a lot of typing amongst other duties, typing with a phone ringing can be hugely distracting. Distraction can reduce the quality of their work, distract from core revenue driving work and also having a negative effect on caller/customer/client experience. The ease of access of our services as an overflow or as a full time switchboard (and lots of options in between) can be of huge benefit to businesses in this type of scenario. For most businesses if you were to contact us today, we could expand your team tomorrow.
2026
Looking at the ERF Irish Labour Market Monitor Q1 2026 Report (more here), Ireland’s labour market has remained resilient in 2026, but there are still challenges. Many employers are becoming more cautious with workforce expansion and are placing greater emphasis on flexibility and cost control in their hiring strategies. Many businesses are swamped with huge workloads, their staff have no capacity, prospective work is being lost. Put simply permanent hiring is slowing down, temporary staffing is growing and contract hiring remains important.
Siobhán Kinsella, president of the ERF said the figures showed a labour market that had stalled.
“This is not a jobs market in retreat. It is a jobs market on hold. Irish employers came back from Christmas with real optimism, and within three months that confidence had collapsed by nearly a third. That is what a market in transition looks like,” Ms Kinsella said.
Expand with Risk Free Recruitment
Many businesses are finding recruitment difficult at the moment. But often prospect employers have not looked at out-of-the-box alternatives. Expand your staffing without expanding your payroll. Rather than seeking out a new employee, why not seek out a service? This is where we in Kendlebell Naas come in, our telephone answering and virtual assistant service. Why not let our team become part of yours? Some of our clients have been utilising our service 20 years. We can provide you with access to more team members without the associated costs, risks or hassle. No recruiting and all the stress that entails. Our two week free trial for telephone answering, is essentially risk free recruitment. No risks, no obligation and no cost. We also provide diary and email management services.
In many ways engaging our services should be viewed as a “standard” collaboration/outsource. Check out “7 Business Tasks You Can Outsource” here or see Our Three Reasons to Your Telephone Answering here.
Kendlebell Naas vs Receptionist
In terms of available hours, our service vs a 9to5 in-house receptionist. We provide 2 1/2 hours more time a day, by finishing earlier, starting later and working through lunch. When annual leave is accounted for, an in-house receptionist works 232 days a year, we operate 252 days a year (as standard). There are certain unaccounted for costs/stresses our service removes: recruiting, training, providing equipment, a location and so on. But simply in terms of hours, for a fraction of the price, we offer via our standard service 770 hours more vs an in-house receptionist, not to mention that we allow 10 lines per client as standard. Which is significant in terms of capacity. We provide 2,394 hours per year as standard vs. a full-time in-house receptionist working 1,624 hours. Presuming they have no sick days, funerals and general force majeure during the year.
Our Services & Customisation
Kendlebell Naas’ provide 24/7 call answering, but our standard times are: Monday to Friday, 8.30am to 6.00pm. Our services are totally customisable and will enable you and your team to work smarter while saving you money. See our price calculator here.
Kendlebell Naas – The Perfect Answer.
Additionally see more blogs here, including Remote Working Toolbox, Voicemail a Dinosaur and Outsourcing for Small Business.