Physiotherapy Solutions
Focus on Patients, We’ll Answer
Diary Management and Call Answering for Physios
Running a physiotherapy practice means balancing patient care with a constant stream of calls and enquiries. At Kendlebell, we know your priority is with your patients in the treatment room, not answering the phone. That’s why our call answering and diary management services are designed to give physiotherapists the professional support they need while maximising efficiency.
Every call is answered promptly and professionally, ensuring your patients feel valued from the first point of contact. From booking new appointments to rescheduling existing ones, Kendlebell eliminates missed calls and lost opportunities, helping your practice grow while maintaining a reliable and friendly image.
Our services go beyond call answering. We provide full diary management, overflow handling during busy periods, and outbound follow-up such as booking confirmations and reminders. This reduces no-shows, keeps schedules organised, and ensures your clinic runs smoothly without the stress of managing it all yourself.
Kendlebell acts as an extension of your team, adapting to the unique needs of your practice. With our support, physiotherapists can focus on delivering treatment while knowing their patients are always cared for and their diary is under control. The result is more time, greater efficiency, and a stronger, more professional practice.
Common Physiotherapists Diary Software that we can handle
Services that are perfect for Physios
Diary Management Service
Phone Answering and Message Taking
Overflow Call Answering
How do we sound?
"Call Answering Client: Holiday Cover"
“I recently had to travel abroad, and as a business owner, switching off is usually impossible—but not this time! Thanks to Ross Hamilton and the fantastic team at Kendlebell Naas, all my calls were professionally answered while I was away, giving me complete peace of mind. The setup was effortless—just a few taps on my phone and the calls were seamlessly diverted. Each evening, I received a clear, detailed email summary of who called, when they called, and what message they left. This level of service allowed me to actually enjoy some proper downtime (a rare luxury!) without worrying about missing anything important. I genuinely can’t recommend this service enough. It’s a game-changer for anyone running a business who wants to protect their time without compromising on professionalism”
