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  • Call Answering Services
    • Phone Answering and Message Taking
    • Virtual Receptionist
    • Diary Management Service
    • Overflow Call Answering
    • Holiday Phone Cover
    • Kendlebell Naas AI Service
  • Outbound Services
    • Telemarketing & Appointment Generation
    • Customer Surveys
    • Database Update and Cleansing Services
  • Support Services
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    • Virtual Business Address
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Home » Services » Call Answering Services

Call Answering Services

Your Calls, Professionally Handled

We answer your business calls

So you can focus on what matters most…
growing your company.

 

 

Hear Michelle...

We represent you in a professional manner so you never miss a call or business opportunity. We are cost effective so you may not have to employ a full time receptionist.

Clients only pay for the calls they receive.

See our Price Calculator to estimate your monthly charges and see how much you can save. Or take a Free Trial for 2 weeks and see for yourself.

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Phone Answering and Message Taking

Never miss a customer call again with Kendlebell’s Call Answering & Message Taking service. Forget the cost of a full-time receptionist or the risk of unanswered calls and voicemails. Our friendly, professional team answers in your company name, takes accurate details, and delivers messages straight to you, ensuring every enquiry is captured and every opportunity followed up. It’s a simple, cost-effective way to keep your business connected and your customers happy.

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Diary Management Service

Maximise efficiency and capture every business opportunity with Kendlebell Naas' Diary Management service. Avoid the high costs of an on-site receptionist and the risk of unanswered calls or impersonal voicemail greetings. Our Diary Management service ensures your calls are professionally managed and your schedule is promptly updated, allowing you to concentrate on your work. Choose Kendlebell Naas for streamlined, effective Diary Management, keeping your business connected.

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Kendlebell Naas AI Service

Kendlebell is proud to offer our Concierge service, a powerful service designed to automate your appointment booking and slash your operational costs. It provides all the benefits of a 24/7 receptionist for a fraction of the price.

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Virtual Receptionist

Maximise efficiency and capture every business opportunity with Kendlebell’s Diary Management service. Avoid the high costs of an on-site receptionist and the risk of unanswered calls or impersonal voicemail greetings. Our Diary Management service ensures your calls are professionally managed and your schedule is promptly updated, allowing you to concentrate on your work. Choose Kendlebell for streamlined, effective Diary Management, keeping your business connected.

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Overflow Call Answering

Maximise efficiency and capture every business opportunity with Kendlebell’s Diary Management service. Avoid the high costs of an on-site receptionist and the risk of unanswered calls or impersonal voicemail greetings. Our Diary Management service ensures your calls are professionally managed and your schedule is promptly updated, allowing you to concentrate on your work. Choose Kendlebell for streamlined, effective Diary Management, keeping your business connected.

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Holiday Phone Cover

Take a break without worrying about missed calls. With Kendlebell’s Holiday Phone Cover, your business stays connected even while you’re away. Our professional team answers in your company name, handles enquiries, and passes messages on promptly, ensuring no opportunities slip through the net. It’s a cost-effective way to maintain business continuity and give yourself peace of mind while you recharge.

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The Kendlebell Naas Difference

Our normal hours are Monday-Friday 8:30am-6:00pm (including lunch hours). This covers the majority of our clients needs. However, we can provide extended hours and a full 24×7 Service if required.

Flexibility is at the heart of what we do. Whether you need full-time call answering, overflow support during busy periods, or holiday cover, our services adapt to suit your exact requirements. We don’t believe in one-size-fits-all, instead, we tailor our solutions so you get the right support, exactly when you need it.

Every call is answered by a real person, never a bot or voicemail. Our friendly, professional team ensures your callers feel valued and understood, building trust from the very first hello. We combine warmth and professionalism to give your business a genuine human touch that technology alone simply can’t deliver.

Our team is made up of experienced, long-serving professionals who work out of our Naas Office. With years of knowledge behind them, they understand local and national business needs. Our team will represent your company with genuine care and consistency. Every call is handled with confidence, professionalism, and a personal touch, ensuring your customers always receive the best possible service.

"Call Answering & Diary Management Client"

“We have been using Kendlebell Naas services for the past couple of years for our Plumbing business. The use of the phone answering service allows our company's time management to run efficiently, while being able to manage customers and jobs in an orderly fashion. Using Kendlebell Naas has freed up a lot of time spent on the phone, where we can now focus on tasks at hand, in turn keeping our customers happy and our company more profitable. Staff and management are on hand when you need them, no question goes unanswered. Highly recommended for any business, particularly those missing calls or struggling with interruptions.” David Freeman, Owner, Freeman Plumbing Services

David Freeman, Owner, Freeman Plumbing Services
Testimonial from David Freeman, Owner, <a href=https://www.freemanplumbingservices.com/ target=_blank>Freeman Plumbing Services</a>

"Call Answering & Diary Management Client"

“I have been working with Kendlebell Naas for over 10 years. They have been a vital part in helping my business grow and from a single person clinic to a busy 6 person clinic. They are always professional and helpful and contribute to the smooth running of my business.” “Using Kendlebell Naas ensures that my calls are always answered by a real person instead of a voicemail. My customers often comment on how professional the girls that answer the phone are. My diary is updated in real time, so I never miss a call from 8am to 6pm. It is a much more cost-effective solution for my business, and it allows me to get on with my business of seeing clients.” Adrian Copeland Physio Solutions

Adrian Copeland, Clinic Owner, Physio Solutions
Testimonial from Adrian Copeland, Clinic Owner, Physio Solutions

"Call Answering & Diary Management Client"

“We have been using Kendlebell Naas diary management services for many years now. They are an invaluable and integral part of my business. We find them to be highly efficient and organised, phone answering, diary planning, message taking and replying is all handled very well, thus freeing up time for us to concentrate on our core business. The services they provide are essential for any business who has a volume of P2P interactions, they even send end of day reports so we can track who called and when. We absolutely recommend them as a valuable resource for any business.” Frank Dowling, Founder, Frank Dowling Podiatry – Podiatrist.ie

Frank Dowling, Founder, Frank Dowling Podiatry – Podiatrist.ie
Testimonial from Frank Dowling, Founder, Frank Dowling Podiatry – Podiatrist.ie

"Phone line & IVR system client"

“Working with Kendlebell Naas, since 2015, and they have been an absolute pleasure to deal with during all this time. Their professionalism, attention to detail, and genuine commitment to excellence truly set them apart. Kendlebell Naas go above and beyond to ensure that every request from our team is completed in a timely manner and to the highest standard, and their positive energy makes collaboration effortless. I highly recommend Kendlebell Naas to anyone looking for reliability, creativity, and top-notch results.” Tom Mullally, The Recovery Network

Tom Mullally, The Recovery Network
Testimonial from Tom Mullally, The Recovery Network

"Call Answering Client"

“We (Burdy) been using Kendlebell Naas to handle our incoming calls when the team is busy or away for over 2 years now and it was without doubt, one of our smarter business moves. The service has been absolutely first class. Our clients have no idea they’re speaking to a third party as the Kendlebell Naas team are friendly, professional, and completely on the ball. It’s been a real game changer for our busy practice, giving us the freedom to focus on our work while knowing every call is handled perfectly. Highly recommend!” Deirdre O’Keeffe, Managing Director, Burdy

Deirdre O’Keeffe, Managing Director, Burdy
Testimonial from Deirdre O’Keeffe, Managing Director, Burdy

"Call Answering & Dairy Management Client"

“We’ve been using Kendlebell Naas’ Call Answering and Diary Management service, we find the service really good. My only regret is that we didn’t start with them years ago. They are extremely flexible and easy to work with. They are that extra staff member you need when you’re busy. That extra hand when your phones are hopping as a small business this is essential to our development and for this, I can’t thank Ross and his crew enough for. We will be using them for a long time to come.” Alec Davis, Managing Director, M N Davis

Alec Davis, Managing Director, M N Davis
Testimonial from Alec Davis, Managing Director, M N Davis

"Call Answering & Diary Management Client "

90%+ of our calls... “We have been using Kendlebell Naas services for a number of months now and would highly recommend them. Phone calls were becoming very difficult to manage and we were losing business. Now 90%+ of our calls and appointments are being looked after by Kendlebell Naas, allowing us more time to take care of other aspects of the business.” Peter Jones, Founder Step Right Foot Clinic

Peter Jones, Founder Step Right Foot Clinic
Testimonial from Peter Jones, Founder Step Right Foot Clinic

"Call Answering Client: Holiday Cover"

“I recently had to travel abroad, and as a business owner, switching off is usually impossible—but not this time! Thanks to Ross Hamilton and the fantastic team at Kendlebell Naas, all my calls were professionally answered while I was away, giving me complete peace of mind. The setup was effortless—just a few taps on my phone and the calls were seamlessly diverted. Each evening, I received a clear, detailed email summary of who called, when they called, and what message they left. This level of service allowed me to actually enjoy some proper downtime (a rare luxury!) without worrying about missing anything important. I genuinely can’t recommend this service enough. It’s a game-changer for anyone running a business who wants to protect their time without compromising on professionalism”

Michelle Sheelin, Managing Director, My Digital Marketer
Testimonial from Michelle Sheelin, Managing Director, My Digital Marketer

Solicitors

Kendlebell Naas is the perfect partner for solicitors seeking a professional and reliable call answering service. With a dedicated team trained to handle sensitive enquiries with discretion, efficiency, and accuracy, Kendlebell Naas ensures that no client call goes unanswered. Our flexible service supports busy practices by providing seamless client care, maintaining confidentiality, and projecting the highest professional standards – exactly what the legal sector demands.

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Physiotherapist

Kendlebell Naas is the ideal call answering solution for physiotherapists who need to balance patient care with managing incoming calls. With a friendly and professional team handling appointments, enquiries, and messages. Our personal assistants ensure your clients always receive prompt attention while you remain focused on treatment. By providing a seamless, reliable, and approachable service, Kendlebell Naas helps physiotherapy practices deliver the best possible patient experience without the distraction of missed calls.

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Healthcare Sector

Kendlebell Naas is the perfect call answering partner for the healthcare sector; private hospitals, podiatrists, dentists, therapists and much more. We provide a professional, compassionate, and reliable service. Whether handling appointment bookings, patient enquiries, or urgent messages, our trained team ensure every call is answered promptly and with care. By supporting busy practices and clinics, Kendlebell Naas allows healthcare professionals to focus on delivering quality care while maintaining excellent communication and trust with patients.

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At Kendlebell Naas, we can provide cost-effective solutions to your back-office functions by providing telephone answering services, virtual phone numbers and virtual offices.

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