Why?
Small and medium sized businesses are the backbone of the Irish economy. According to Statista there are 254,228 of them (more here). Looking at young businesses in particular, often entrepreneurs in an effort to hit the ground running, try an do everything. Mobile numbers on websites, home addresses and so on. As time goes by and revenues along with workload starts to grow, plus employee numbers, this structure rapidly becomes unsustainable. Young businesses then look at the call answering systems and at call-centres for telephone answering services. But to be fair, our services bring benefits for young and old businesses alike.
Why?
Our team are specialists in telephone answering, think of us as just another outsourcing option. Much like other areas of your business – payroll, graphic design or SEO, outsourcing your call answering is as straightforward.
- Increases productivity. Your team members don’t have to juggle tasks, they aren’t be constantly distracted. They can focus on their work.
- Improve customer retention: every business has a busy time. Our team can answer all your calls unconditionally or conditionally, all or some. No more calls ringing out or missed. Ultimately leading to higher retention levels.
- You save money: our dedicated telephone answering service is very cost effective. When using our services you don’t have to worry about spending money on, call related technology. Plus when your calls come in to us, we will answer them all in your business name.
Be more efficient
Our primary services – telephone answering and virtual receptionist, enable businesses to be more efficient and productive. In other words, with us budgets go further, while also improving customer experience. Why struggle with recruitment? Or have specialist staff dealing with cold callers and tyre kickers? Our specialist services come at c30% of the cost of an in-house receptionist.
Part of our offering that usually interests newer businesses is postal addresses. We provide postal addresses in two ways – just as postal or a as a registered business. If you have other specific postage requirements please free free to get in touch here.
Our telephone answering services will enable you to work smarter while saving you money, Kendlebell Naas – The Perfect Answer. Additionally see more blogs here.